Payment Options: Pay online, by phone or by mail.

How can I pay by credit card online?

To place an order online, simply add all the items you want to purchase to your shopping cart and then click the "check out" button. Choose to pay online and follow all the instructions we provide. You will be asked for your credit card information which is protected by our secure server and strong data encryption technology.

How can I pay by credit card over the telephone?

To place a credit card order over the phone, simply add all the items you want to purchase to your shopping cart and then click the "check out" button. Telephone 1-800-218-1582 with the total of your order including tax (if applicable) and shipping. You will be asked for your name, billing address, credit card information and shipping address. This telephone number is only for placing a credit order and is not for general questions about our merchandise.

How can I pay by check/money order through the mail?

To place an order by mail, simply add all the items you want to purchase to your shopping cart and then click the "check out" button. Choose to pay by mail you should print out the last page of the order form (before you finalize order) your total will include tax (California residents only) and the shipping cost. Or you may simply Print Order Form. We accept checks and money orders in US funds only. Mail orders paid by money order are shipped within 48 hours after payment is received. Checks must clear our bank before merchandise will be shipped.

Make Check or Money Order Payable To:
Kevin Holman
P.O. Box 10156
Napa, CA 94581

Privacy Statement

Karate By Kevin has created this privacy statement in order to demonstrate our firm commitment to our customer's privacy. The following discloses our information gathering and dissemination practices for this website: www.karatebykevin.com.

Our site uses an order form for customers to request information, products, and services. We collect customer's contact information (like their email address) and financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with them only when necessary. Financial information that is collected is used to bill the user for products and services only.

Information We Collect and How It's Used

Our Order Form:
To process your order, we require your name, billing address, phone number, email address, shipping address and credit card information. We use this information solely to process your order and, if any questions should arise, to contact you about your order. We share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order. In addition to the information you provide, we automatically record your ip address when you place an order to help us detect fraudulent activity. We may share this with the financial institution that issued the credit card with which an order was placed, or with law enforcement authorities, if we determine use of the credit card was fraudulent.

Sharing of Information and Unsolicited Communications:
Aside from the previously mentioned third parties (i.e. your financial institution and the shipping carrier) involved in the processing of your order, we do not share your personally identifiable information with any other entities. In addition, we will not send you any communications that you do not explicitly request from us.

Security:
We utilize industry standard SSL encryption when accepting your credit card information during our online checkout process. In addition, we utilize the same encryption standard when transferring your credit card data to our internal fulfillment system. To further enhance our security measures, our fulfillment system is not accessible via the Internet and we delete from our web site database all credit card information within 24 hours of receipt. We have also taken the appropriate security measures to safeguard your personal information after it has been transferred to our fulfillment system. For example, our computer network is password protected, it is inaccessible via the Internet and paper copies, if any, are shredded before disposal.

External Links:
We have provided links to other sites, outside the control of Karate By Kevin, that we think you may find useful. If you click these links, you will leave Karate By Kevin and enter sites that may have different privacy policies than Karate By Kevin.

Email Links:
In various places on our site, you will find links for sending us an email message. We use your email address to send you a reply and we will retain your message only for later referral should you ever decide to contact us again. Your message and email address remain confidential.

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact Karate By Kevin.

Frequently Asked Questions

Q--Is my online order secure?

A--Yes. The Karate By Kevin.com website uses advanced security encryption technology when sending your account and order information over the internet. This technology is state-of-the-art in commercial web transactions.

Q--Will your shopping cart work on my Web browser?

A--Our transaction system currently works only with Web browsers that can use SSL such as: Microsoft's Internet Explorer, Netscape's Navigator and America Online.

If your browser does not support SSL, download the most recent version.

Q--Is my personal information kept private?

A--KarateByKevin.com will not provide any information about our guests to anyone outside of our company.

Q--Can you ship my order to a different address?

A--Your order can be shipped to a different address, however, we can only accept one shipping address per order. A new order will need to be created for each address that you'd like merchandise shipped to.

Q--Which credit cards do you accept?

A--Visa, MasterCard, American Express and Discover.

Q--When will my credit card be charged?

A--Your credit card is charged when the merchandise ships.

Q--What should I expect once I place an online order?

A--Once you submit your order, we will e-mail you confirming that we have received your order. We will e-mail you a second time notifying you that your order has been shipped.

Q--What should I do if I get a "Server Error" message?

A--We strive to provide you with error-free website ordering and navigation, but sometimes technical difficulties may cause server errors. If you receive an error, please e-mail us at webhelp@karatebykevin.com. In your message, please include a brief description of what happened, the date and time you encountered the error, your geographical location, the name and version of your browser and the name of your internet provider if possible.

Q--What is the ordering process for your merchandise?

A--As you complete your order, you’ll be asked for your name, address, and credit card number. We use Secure Socket Layer (SSL) technology to send your credit card number to our computer. SSL sends your number in an encrypted code, which only we can decode.

In 1997, there were no reports of credit card information stolen on the World Wide Web during a transfer of information over SSL lines. Experts point out that an on-line transaction without humans, is far safer because the information is immediately encoded into a 128 character block that can only be decoded by a computer on the other side.

This information is sent to a credit card payment processor to validate the name, address, and credit card number - in much the same way that restaurants and stores handle your purchases. Your encrypted credit card information is then stored in a highly protected computer. After your merchandise has been shipped, your credit card will be charged. The credit card information cannot be accessed for future purchases.

Disclaimer of Warranty

Karate By Kevin offers a 14-day replacement on any defective merchandise.

Karate By Kevin offers a 14-day money back return policy (less shipping costs) on unopened items.

"Karate By Kevin" assumes no responsibility for errors or omissions in these materials.

The merchandise is provided "as is" without warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

"Karate By Kevin" further does not warrant the accuracy or completeness of the information, text, graphics, links or other items contained within these materials.

"Karate By Kevin" shall not be liable for any special, indirect, incidental, or consequential damages, including without limitation, lost revenues or lost profits, which may result from the use of these materials. The information on this server is subject to change without notice and does not represent a commitment on the part of "Karate By Kevin" in the future.

Copyright Information

The contents of this website is copyrighted by "Karate By Kevin".

Photographs may not be downloaded, reproduced, copied, stored, manipulated or altered in any way. These images are NOT within public domain, use of any image as the basis for another photographic concept or illustration is a violation of our copyright laws. Unauthorized reproduction is prohibited.

You may not otherwise copy or transmit the contents of this website either electronically or in hard copies. You may not alter the content of this website in any manner. If you are interested in using the contents of this website in any manner except as described above, please contact "Karate By Kevin" at www.karatebykevin.com for information on licensing.

Individual documents published by "Karate By Kevin" on the World Wide Web may contain other proprietary notices and copyright information specific to that individual document. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, trademark or other property right of "Karate By Kevin" or any third party. Except as expressly provided above nothing contained herein shall be construed as conferring any license or right under any copyright or other property right of "Karate By Kevin" or any third party.

Note that any product, process, or technology in this document may be the subject of other intellectual property rights reserved by "Karate By Kevin" and may not be licensed here under.